Remember the big PS4 2.0 firmware release that shipped earlier this month? Well, it turns out there is a bug in this update that can prevent the PS4 from waking properly from Rest Mode (i.e. hibernation, sleep). Affected users are being required to hard boot their systems, and that could potentially cause major problems. There’s no official word on when we’ll see a bug fix, but thankfully there is a workaround for the time being.
Earlier today, I saw a report on CNET regarding a bug in the latest firmware that prevents the PS4 from coming out of Rest Mode. I’ve been using firmware 2.0 “Masamune” since it was released, and I’ve been using Rest Mode on and off since then without any issue. Incredulous, I grabbed my DualShock 4, and jammed on the PlayStation button. Nothing happened. I touched the power button, and the screen remained blank. I decided to hard boot the machine, and I was finally greeted with a screen scolding me for powering off the PS4 improperly. It did a quick scan of the file system, and everything worked out for me this time. Luckily, nothing was ruined.
Of course, not everyone will be so lucky. Hard booting can cause serious problems, and lead to corrupted data. If you’re currently running the 2.0 firmware, you should refrain from using Rest Mode. When you’re done using your console, turn it off completely. Until Sony issues a patch, consider Rest Mode armed and dangerous. It’s a bit of a hassle, but it’s a lot better than dealing with an unresponsive PS4.
If you’re having problems getting your console to boot properly, Sony recommends using safe mode to fix your issue. If you’ve already been bitten by this bug, I recommend that you wait until Sony releases a patch, and then sideload it onto your PS4 with a USB stick to prevent further headaches.
Combine this firmware faux pas with the Driveclub disaster, and October has proven to be a difficult month for Sony. Of course, this isn’t the first time Sony has pushed out a bad update for its consoles. Just last year, firmware 4.45 caused huge problems for PS3 owners. This just serves as a reminder that blindly installing updates isn’t a good idea. Next time, let’s wait a few days before we install that big, feature-rich firmware update.
Image credit: OneEyedCube